Liezel B.
Senior Credit and Collection Manager
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Liezel B. is a seasoned professional in the real estate credit and collection industry, boasting over a decade of specialized experience. Currently serving as a Credit and Collection Officer at Breighton Land Inc., she is adept at assessing the creditworthiness of potential real estate buyers and formulating robust collection strategies to ensure portfolio liquidity. Previously, Liezel excelled as a Sales Admin Supervisor – Credit & Collection/Loans at New Pacific Resources Management Inc., where she managed operational correspondence, home loan approvals, and legal compliance issues. Her leadership as Account Management Head at Antel Group of Companies further solidified her expertise, where she managed past-due portfolios and complex account restructuring. Liezel's proficiency spans key financial systems like SAP, NetSuite, and Visdum, underscoring her ability to deliver data-driven decisions that safeguard company profitability. Her educational foundation in Business Administration from Sta. Isabel College complements her extensive hands-on experience, making her an invaluable asset in the real estate industry.
Experience
Credit and Collection Officer (Hybrid)
Breighton Land Inc. – Accounts Management Group · 2024 — PresentEvaluated the creditworthiness of potential real estate buyers and made decisions to approve or reject applications based on defined risk parameters. Developed and implemented collection strategies to optimize recovery and maintain portfolio liquidity. Provided insights on Collection Efficiency KPIs during Weekly Business Reviews (WBR). Administered delinquent accounts and managed the legal eviction process along with account cancellations and official notifications. Addressed complex client payment disputes and negotiated intricate restructuring terms. Managed sales commissions using Visdum, HubSpot, MIS, and Google Sheets.Sales Admin Supervisor – Credit & Collection / Loans
New Pacific Resources Management Inc. – Sales Admin Dept. · 2019 — 2023Oversaw daily operational communication related to collections, sales documentation, and adjustments to client accounts, reporting to the CFO and Sales Admin Manager. Assessed the income capacities of potential buyers during the reservation to identify risk profiles. Collaborated with Bank Account Officers to track and ensure customer home loan approvals up to booking/take-out. Prepared and sent regulatory and corporate notices for delinquent accounts, including Final Demands and Cancellations. Delivered Buyer's Orientation presentations via Zoom and in-person for effective onboarding. Coordinated financial audits by managing online payments and cash/check warehousing with accounting. Ensured legal compliance by attending HLURB (DHSUD) hearings when required.Account Management Head
Antel Group of Companies / Antel Holdings (Gen. Trias) Inc. · 2012 — 2019Supervised an account management team responsible for issuing daily account statements and managing past-due portfolios for 30-60+ days. Led negotiations for restructuring and reopening critical delinquent accounts, requiring a minimum payment to update. Audited daily cash and check collections while maintaining vault security, and coordinated daily banking deposits. Analyzed complex financial data and internal memos to inform decisions that protected company profitability. Addressed high-level escalations, delivering targeted resolutions for account modifications and short payments. Compiled monthly analytics reports on collection velocity and delinquency for presentation to the Board of Directors and Executive Management.
Skills & Expertise
Education
- Bachelor of Science in Business Administration, Major in ManagementSta. Isabel College · 1999 — 2003