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LIEZEL M. — Junior Marketing Assistant from Philippines

LIEZEL M.

Junior Marketing Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Liezel M. serves as a dedicated Marketing Assistant at BDO Unibank Inc. in Pampanga, Philippines. Since May 2018, she has honed her expertise in the banking sector by identifying sales opportunities and effectively cross-selling financial products to meet teller goals. Liezel actively participates in training programs to stay informed about the latest banking technologies and regulations. Her role involves managing risk by recognizing and mitigating potential fraud and transaction concerns. She upholds the integrity of financial and customer data, ensuring compliance with strict guidelines, and excels in managing cash flows by accurately balancing cash machine transactions. Prior to this, Liezel worked as a cashier at Jollibee Food Corporation in Manila, where she handled high-volume financial transactions and ensured customer satisfaction. She holds a Bachelor's degree in Political Science from Universidad de Manila, reflecting a comprehensive understanding of complex systems which she applies in her current role. Her professional skills extend to consumer banking, accounting systems, and relationship management.

Experience

  • Marketing Assistant

    BDO UNIBANK INC · 2018 — Present
    Identified sales opportunities and executed cross-selling of financial products, ensuring quality referrals aligned with teller goals. Engaged in training sessions to update knowledge of banking technologies and compliance regulations. Managed risks related to fraud and transactions effectively. Maintained adherence to financial guidelines to protect customer data and prevent breaches. Balanced cash machine transactions, ensuring accuracy across teller cash dispensers and recyclers. Prepared official checks for various banking needs while processing cash and check deposits with scrutiny to identify counterfeit bills. Provided clear explanations of bank services, financial products, and related fees to clients, while addressing customer inquiries regarding account management and updates.
  • Cashier

    JOLLIBEE FOOD CORPORATION · 2015 — 2017
    Ensured checkout areas were kept clean and orderly, facilitating a positive customer experience. Worked additional hours during peak times to maintain efficiency in service delivery. Enhanced customer satisfaction by assisting with purchase decisions and promoting loyalty programs. Effectively managed a high volume of cash and credit transactions utilizing Point Of Sale (POS) systems. Engaged with customers to assess their needs and provided timely responses to inquiries.

Skills & Expertise

Education

  • Bachelor of Arts in Political Science
    UNIBERSIDAD DE MANILA · — — 2018
  • Diploma of Higher Education
    SAN ISIDRO HIGH SCHOOL · — — 2011

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