Lilac V.

Lilac L. is a dedicated Customer Service Representative with extensive experience in consumer retail and B2C settings. She has held roles at notable companies such as Vcustomer Inc. and Eperformax in Cebu City, Philippines. Her primary responsibilities included providing accurate and complete information, assessing customer needs to ensure satisfaction, and effectively handling customer complaints. She is adept at delivering appropriate solutions and following up to guarantee resolution. Lilac's career also spans telemarketing at ETC Solutions in Tagbilaran City. Detail-oriented and skilled in problem solving, she ensures customer satisfaction with her empathetic and polite approach. In addition, Lilac is a certified caregiver, having completed a course at the University of Bohol. Her educational background includes studies at Divine Word College and Holy Spirit School in Tagbilaran City.