LILIBETH D.

Lilibeth D. is a remote support and administrative specialist currently advancing her education in Information Technology. With a robust background in data management and customer service, she brings expertise in telemarketing and digital tools, excelling in assertive communication and problem-solving under pressure. Her role as a Remote Commercial Advisor at Koe Ecuador involved first-contact management with clients via digital platforms, efficient coordination of virtual appointments, and ensuring database integrity through constant updates in CRM systems. Lilibeth is proficient in Google Workspace and adept in videoconferencing and digital ecosystems. Her strong focus on efficiency and quality service aligns with key performance indicators (KPIs), demonstrating a commitment to exceeding standards.