Lina M.

Lina M. is a detail-oriented and highly organized Virtual Assistant with extensive experience in administrative support, customer service, and sales operations. Currently pursuing a degree in Industrial Engineering from UNAD, Colombia, she has a solid understanding of process improvement and organizational efficiency. Her expertise includes managing schedules, handling client communication, and supporting daily business processes efficiently. Notably, Lina served as a Store Manager at Swarovski, where she managed daily operations, staff scheduling, and reporting, significantly increasing sales performance up to 129%. Her administrative skills were further honed as an Administrative Assistant at the Law Office of Eyder Jesús Caballero Gonzales, where she managed schedules, client communications, and legal documentation. Lina possesses strong proficiency in Microsoft Office, Google Workspace, and basic data analysis with Power BI, ensuring clear communication and multitasking in remote work settings.