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Lina M. — Junior Bilingual Recruiter from Colombia

Lina M.

Junior Bilingual Recruiter

Colombia 1-2 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Lina P. is a People-oriented Psychologist with a robust background in recruitment, psychosocial support, and bilingual customer service. Currently serving as a Bilingual Recruiter at Solvo Global, she adeptly manages the full-cycle recruitment processes in both English and Spanish. Her role involves collaborating with hiring managers to ensure that candidate profiles and hiring needs align with business goals, using ATS platforms and recruitment tools to maintain candidate pipelines and enhance hiring efficiency. Previously, Lina provided psychosocial support as a Psychologist at ICBF, facilitating workshops and coordinating with multidisciplinary teams. Her experience as a Customer Service Representative at Teleperformance involved providing bilingual support for financial services, addressing complex cases, and ensuring quality service using CRM systems. Lina's educational foundation includes a B.A. in Psychology from Universidad Pontificia Bolivariana, equipping her with skills in candidate experience, stakeholder management, and emotional intelligence.

Experience

  • Bilingual Recruiter

    Solvo Global · 2025 — Present
    Oversaw full-cycle recruitment, including job postings, sourcing, screening, and interviewing candidates in both English and Spanish. Worked in partnership with hiring managers to identify profiles and hiring needs, ensuring alignment with business objectives. Managed candidate pipelines and enhanced hiring efficiency while providing a positive candidate experience utilizing ATS platforms and recruitment tools.
  • Psychologist

    ICBF · 2024 — 2024
    Delivered psychosocial support to families in vulnerable situations by implementing interventions aimed at enhancing family dynamics and emotional health. Conducted workshops on parenting skills and emotional management, while tracking progress and collaborating with multidisciplinary teams.
  • Customer Service Representative

    Teleperformance · 2023 — 2024
    Provided bilingual support to customers in the financial services sector, handling account inquiries, fraud claims, and payment-related issues. Utilized analytical thinking and problem-solving abilities to resolve complex cases while consistently achieving performance and quality KPIs through the use of CRM systems.
  • HR Support / SIAU

    Mexión Salud IPS · 2022 — 2023
    Assisted in various HR operations, including recruitment, onboarding, and document management. Contributed to employee engagement initiatives and delivered user support via SIAU services to facilitate effective communication among patients, staff, and administrative teams.
  • Psychology Intern

    El Dorado School · 2022 — 2022
    Evaluated students' psychosocial needs and conducted workshops focused on social skills, emotional intelligence, and conflict resolution. Offered both individual and group support, which contributed to the overall well-being of the school and fostered student development.

Skills & Expertise

Education

  • Bachelor of Arts in Psychology
    Universidad Pontificia Bolivariana · 2018 — 2023

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