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Linda C. — Mid-Level Remote Administrative and CRM Support Specialist from South Africa

Linda C.

Mid-Level Remote Administrative and CRM Support Specialist

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Linda C. is a highly organized and detail-oriented Administrative Professional with over five years of experience in office administration, telesales, and lead generation. She excels in CRM systems and data handling, with a proven track record as a Lead Generator and Office Administrator. In her past roles, she conducted research to identify quality leads and managed lead data using CRM platforms. Since March 2021, she has been working as a Telesales Administrator, where her responsibilities include conducting outbound calls, managing client communications, and overseeing CRM records maintenance. Based in Cape Town, South Africa, Linda also possesses strong skills in remote office support, and is trained in bookkeeping fundamentals, ensuring organized financial record-keeping and expense tracking. Her certifications include Xero Accounting, QuickBooks Online Essential Training, and knowledge in Human Resources Management, reflecting her commitment to professional development in the administrative and financial sectors.

Experience

  • Office Administrator

    null · 2020 — 2021
    Coordinated meetings, prepared documents, and supported reporting. Organized both digital and physical files to ensure efficient access, and managed calls and emails for prompt communication.
  • Telesales Administrator

    null · 2021 — Present
    Conducted outbound calls to generate and qualify leads. Updated and maintained accurate CRM records using Sales Force while managing and scheduling emails and client communications.
  • Lead Generator

    null · 2018 — 2019
    Researched and identified quality leads using online platforms. Conducted outreach through calls and email campaigns while maintaining lead data and tracking engagement in CRM systems.

Skills & Expertise

Education

  • National Certificate in Human Resources Management
    National Certificate in HRM · 2014 — 2015

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