Junior Customer Support Specialist
Open to offersNew to PlatformLindawn R., a dynamic professional, has a proven track record in both education and customer support sectors. At United Peace International School in Cagayan De Oro, she excelled as a Winter Camp Teacher by integrating mindfulness exercises, effectively managing classrooms, and boosting student engagement through well-orchestrated team-building activities. Transitioning to the remote role of Cold Caller for an unnamed company, she increased client interest with customized scripts and improved efficiency by adhering to daily call quotas. Her thorough follow-up activities significantly reduced lead response times. Later, as a Chat Support Representative, also in Cagayan De Oro, she enhanced customer satisfaction with precise and timely responses. Her comprehensive knowledge in product and service troubleshooting was pivotal in resolving technical issues, backed by meticulous documentation and research. Her career spans diverse roles, showcasing her ability to implement quick typing, streamlined management, and detailed record-keeping to achieve success.
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