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Lisa W. — Junior Direct Support Professional from United States

Lisa W.

Junior Direct Support Professional

United States 2-3 years
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About

Lisa W. is a dedicated professional experienced in care and support roles, currently seeking a full-time position as a Direct Support Professional in the Keizer/Salem area. Her background includes working with the visually impaired, AIDS patients, and individuals with learning disabilities. With a strong focus on integrity and compassion, she has honed her skills in supportive care, medication administration, and customer service. Lisa has a varied professional history, including a role as a part-time cashier at Goodwill of the Columbia-Willamette, where she developed her expertise in customer service and cash handling over seven years. As a scheduling specialist at Precoa, she engaged deeply with clients regarding funeral planning, while at Linktech, her analytical skills were employed in managing Google data ad placements. Her academic background features studies at Portland Community College and a Bachelor’s degree in Business Administration from the University of Phoenix. Lisa's diverse experience and robust skill set position her well for contributing positively in her field.

Experience

  • Part-time Cashier

    Goodwill of the Columbia-Willamette · 2018 — 2025
    Handled cash transactions and provided customer service, engaging with a diverse clientele. Followed established work routines and applied communication skills for information exchange. Maintained organization and demonstrated a respectful approach while working with individuals with intellectual and developmental disabilities.
  • Scheduling Specialist

    Precoa · 2013 — 2024
    Conducted inside sales calls and scheduled appointments for outside sales, discussing topics related to final wishes and funeral planning. Facilitated communication with clients during periodic meetings and collaborated with internal teams to address customer requirements and resolve issues.
  • Client Quality Assurance Analyst

    Linktech · 2012 — 2013
    Analyzed Google data ad placements and produced reports, summaries, and presentation materials based on various reporting needs. Collaborated with customers and service providers to support client objectives and managed the resolution of work orders while assisting with scheduling and post-service activities.
  • Long-term Family Caregiver

    null · 1981 — 1996
    Administered medications and provided comprehensive care for individuals with health conditions including blindness, diabetes, and AIDS. Managed daily living activities such as hygiene assistance, meal preparation, and transportation to medical appointments, ensuring quality care with compassion.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    University of Phoenix · — — 2002
  • General Studies Transfer Block
    Portland Community College

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