Lisa K.
Mid-Level Human Resources Administrator
Open to offersNew to PlatformLanguages
English
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About
Lisa K. is an experienced Human Resources Coordinator with a comprehensive background in HR administration and operations. She has demonstrated expertise in managing PEO client support, HRIS systems, and LMS administration across various industries, including community management and medical records management. In her role at PrestigePEO, Lisa excelled in supporting HR Client Services with documentation, auditing, and employee inquiries while ensuring federal and state compliance in handbook preparation and background checks. Her prior experience as a Credentialing Specialist and a Medical Staff Coordinator reflects her ability to handle complex credential verification processes, upholding standards set by JCAHO and other regulatory bodies. Lisa's familiarity with tools like Microsoft Excel, SharePoint, and Google Workspace underpins her administrative proficiency, making her an asset in ensuring operational efficiency and client satisfaction.
Experience
Human Resources Administrator
PrestigePEO · 2022 — 2025Provided support to the HR Client Services department by managing daily administrative tasks, client requests, and internal follow-up on HR projects and documentation. Addressed client inquiries and resolved basic technology issues, facilitating communication between clients, HR Client Services, and other internal departments. Customized federal and state employee handbooks utilizing approved templates and assisted with HR audits, document review, and general administrative functions.Operations Analyst
PrestigePEO · 2022 — 2022Handled client requests and transactions for the Operations team while assisting with onboarding and client support inquiries. Managed annual sexual harassment training requests via BLR and processed various change requests, including generating reports.Office Administrator
PathGoal Employer Services · 2022 — 2022Supported the HR Business Partner with client requests and administrative follow-ups. Tracked Leaves of Absence and provided assistance during the transition to PrestigePEO.Human Resources Coordinator
Kforce Inc. · 2021 — 2022Completed HR Coordinator contract work for PathGoal Employer Services within a remote client-service framework, assisting with various HR administrative tasks.Reemployment Assistance Program Claims Support Agent
Kforce Inc. · 2020 — 2021Provided assistance to claimants via phone regarding reemployment assistance claims, addressing inquiries, updating claims, and compiling necessary documentation. Escalated complex issues and offered crisis resource information to claimants as needed.Administrative Assistant
Ameri-Tech Community Management, Inc. · 2018 — 2019Assisted Licensed Community Association Managers with administrative tasks, managed owner communications, and supported meeting documentation. Handled incoming calls from owners related to community matters and attended various meetings to provide administrative support.Administrative Assistant
Condominium Associates · 2017 — 2018Supported a team of Licensed Community Association Managers by managing administrative tasks, addressing owner inquiries, coordinating vendor activities, and documenting meetings. Recorded minutes for monthly board meetings and provided support for special assessments.Assistant Property Manager
BGS Properties · 2015 — 2017Managed rent payments and deposits, answered property-related inquiries, and coordinated property showings. Oversaw work order requests and maintained vendor relationships while managing property keys and handling incoming phone calls.Sales Support Specialist
Securus Technologies · 2014 — 2015Delivered customer service and administration support to both internal and external customers on behalf of the Sales team. Managed email accounts, territory lists, and processing of invoices through DocLink, while administering SharePoint content for team accessibility.HR Coordinator
Securus Technologies · 2012 — 2014Processed onboarding documents, including applications and background checks, while facilitating new hire orientations and maintaining HR database information. Handled personnel changes and termination paperwork, and served as HRIS administrator for learning management and applicant tracking systems.Production Specialist
America’s Infomart · 2012 — 2012Reviewed photo documentation and data from field representatives to compile property condition reports and solicit bids for client submissions, checking documentation for completeness and following up as necessary.Receptionist
OmniVision Eye Care · 2012 — 2012Greeted patients, managed appointment schedules using Crystal Practice Management, verified insurance, and processed eyewear orders. Assisted patients with paperwork and pre-testing procedures.Education Coordinator
HCA SSC Dallas (Parallon) · 2010 — 2011Conducted training and orientation for new hires and existing employees, focusing on HPF/Horizon Patient Folder by McKesson. Developed and delivered training courses for Microsoft Excel and managed the HealthStream Learning Management System.HIM Tech II
The Medical Center of Plano · 2009 — 2010Utilized MEDITECH AS/400 to address medical record deficiencies, processed physician delinquent records, and managed notifications to physicians regarding record completion.Credentialing Specialist
CareerStaff Unlimited · 2008 — 2009Credentialed medical and allied health providers, completing verifications and maintaining the provider database. Assisted with processing hospital credentialing requests and set up providers in the accounting system.Medical Staff Coordinator, Quality Management
Dyersburg Regional Medical Center · 2007 — 2008Managed membership applications for medical and allied health staff, verifying education and work history following JCAHO standards. Scheduled and documented meetings for credentialing committees.Data Analyst, Quality Management
Dyersburg Regional Medical Center · 1999 — 2006Created and maintained databases in MS Excel and MS Access for Quality Management initiatives. Assisted management with JCAHO preparation and provided clerical support across departments.General Office Clerk, HIM
Dyersburg Regional Medical Center · 1998 — 1999Handled phone inquiries, processed requests for release of information, and analyzed medical records for deficiencies. Provided filing and faxing assistance and attended to special projects.Payroll Specialist
Express Personnel Services · 1998 — PresentProcessed employment applications and managed weekly payroll operations.
Skills & Expertise
Education
- Computer Science StudiesDyersburg State Community College
- High School DiplomaDel Mar High School
- High School StudiesPekin Community High School