Lisia T.

Lisia N. is a dedicated professional with significant experience in customer relations and administrative support within the business service industry. As a Retentions Consultant at CCI, she skillfully handled complex client issues by understanding root causes and implementing tailored solutions, effectively managing client portfolios to boost satisfaction and retention. Her ability to compile critical information about workflows and organizational structures informed strategic decision-making, while her efforts to establish rapport with clients cultivated strong, enduring relationships. At Ignition Group, Lisia excelled as a Sales Agent, where her adherence to brand guidelines and proactive after-sales support led to high customer retention and recognition as a top performer. Her tenure as a Personal Assistant at Madam Bad Entertainment showcased her proficiency in calendar and schedule management, as well as handling sensitive information with discretion. Through developing efficient administrative systems and coordinating executive communications, she contributed to the smooth operation of senior management functions.