Lister C.
Customer Service Representative
Open to offersNew to PlatformAbout
Lister C. has established a diverse career across various roles and industries, primarily focusing on customer service and human resources. As a Customer Service Representative at MKLSS Call Center, he honed his skills in conducting outbound telemarketing for home security systems and resolving customer concerns. Later, at TMobile through IQOR PH, he excelled in addressing customer concerns and promoting campaigns to enhance sales opportunities. Transitioning into a training role at PH Global Jet Express INC., Lister conducted site visits and communicated SOPs to ensure operational excellence. His tenure as a Recruitment and Training Officer at EGML Telecommunication involved managing recruitment processes and providing comprehensive product training. Most recently, at Jess Manpower Agency, he specialized in resolving gaming-related technical issues, demonstrating his adeptness in technical support and troubleshooting.
Experience
Technical Support Representative
UAS Pampanga · 2021 — 2022Assisted clients in troubleshooting internet connectivity issues and scheduled technician visits for complex technical problems.Trainer Staff
PH Global Jet Express INC. · 2020 — 2021Performed site visits for training and evaluating management teams, ensuring compliance with company SOPs and performance standards.Call Center Agent
TMobile IQOR PH · 2021 — 2021Resolved customer concerns efficiently to promote high satisfaction, while actively marketing ongoing company campaigns and updating customer account information.Recruitment and Training Officer/Human Resource
EGML Telecommunication Santa Maria Branch · 2019 — 2020Oversaw the complete recruitment and onboarding process, hiring agents based on manpower requirements and providing comprehensive product training prior to deployment.Service Crew
World Of Fun Xentro Mall Vigan Branch · 2018 — 2019Ensured thorough cleaning, testing, and verification of all machines for proper functionality, while assisting customers with maintenance or equipment issues.Customer Service Representative
Mart One Department Store · 2018 — 2018Handled product returns and exchanges effectively, addressing issues with defective items or incorrect sizes to maintain customer satisfaction.Checker
JTC Vigan Market Branch · 2018 — 2018Oversaw the inspection of incoming shipments, ensuring that orders matched purchase records while upholding quality control standards.Customer Service Representative
MKLSS Call Center Out Bound · 2016 — 2017Executed outbound telemarketing efforts for home security and alarm systems, while assisting customers with inquiries related to their home safety gadgets.Sales Clerk
Mart One Department Store · 2017 — 2017Facilitated the sale of apparel products and aided customers by providing recommendations on product features, sizing, and availability.
Skills & Expertise
Education
- Bachelor of Elementary EducationIlocos Sur Polytechnic State College · — — 2016
- High SchoolBurgos National High School · — — 2012
- ElementaryBurgos Central School · — — 2008
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