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Livhuwani P. — Mid-Level Customer Support Specialist from South Africa

Livhuwani P.

Mid-Level Customer Support Specialist

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Livhuwani T. is an accomplished Customer Support and Client Service Professional with extensive experience in diverse sectors, including call centers, retail, and administration. She has demonstrated her proficiency across various client-facing roles, known for managing high-volume customer interactions and adeptly handling complex queries. Livhuwani's technical troubleshooting capabilities and her ability to maintain strong customer relationships are well-documented. Her recent role as a Driver & Client Support Specialist at B3 Funerals exemplifies her ability to provide empathetic support and coordinate service logistics efficiently. Previously with Multichoice [DSTV], she excelled in telephone support, handling over 100 customer queries daily. Her background also includes successful tenures as a Sales and Cosmetic Consultant at Truworths/ Estee Lauder, where she consistently exceeded sales targets. Livhuwani holds a Higher Certificate in Business Administration from Richfield Graduate Institute of Technology and is actively pursuing remote roles in customer support and related fields.

Experience

  • Driver & Client Support Specialist

    B3 Funerals · 2018 — Present
    Provided professional client transport services with empathy and care while managing logistics and resolving operational challenges.
  • Inbound Customer Service Consultant

    Multichoice [DSTV] · 2009 — 2011
    Addressed over 100 customer queries daily via telephone, offering effective technical troubleshooting and maintaining accurate CRM records.
  • Sales and Cosmetic Consultant

    Truworths/ Estee Lauder · 2005 — 2008
    Delivered personalized client services, handled customer transactions and returns, while building strong customer relationships.

Skills & Expertise

Education

  • Higher Certificate of Business Administration
    Richfield Graduate Institute of Technology · — — 2023
  • Grade 12/Senior Certificate
    Malvern High School · 1999 — 2003

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