Lixsa G.

Lixsa G. is a seasoned General Virtual Assistant with a rich blend of skills in communication, patience, and analytics cultivated through a Bachelor in Elementary Education. This foundation supports her successful four-year tenure in the BPO industry, where she excelled in managing operations across diverse sectors including banking, logistics, and content moderation. At Firstsource Limited Solution, she served as a Customer Service Representative, adeptly handling bank accounts, managing orders, and supporting both customer and fraud teams. Her role with United Parcel Service in logistics honed her abilities in tracking and investigating lost packages, while at Alorica, she utilized her strong attention to detail as a Content Moderator for TikTok, upholding policy compliance. Her expertise in administrative duties encompasses managing data with Excel and Word, making her a valuable asset in client communications and data management.