LIZBETH A.

Alejandra C. is a seasoned customer service specialist with over six years of experience in high-demand environments, including international platforms like Airbnb and Comcast. She has honed her skills in conflict resolution, sales, and customer retention, boasting a proven ability to adapt rapidly to CRM and digital platforms. Alejandra has served in bilingual roles across Canada and Mexico, ensuring effective communication in both English and Spanish. Her tenure at Monyx Services saw her enhance guest and host satisfaction through strategic incident resolution, while at Teleperformance she excelled in selling internet, TV, and telephony packages. Her educational endeavors include a current pursuit of a Psychology degree, which amplifies her capacity to understand customer needs and perform under pressure. Alejandra's multifaceted career has also involved teaching English and Spanish, further enhancing her communication skills and ability to engage diverse audiences.