Loren A.
Mid-Level Administrative Officer
Actively lookingNew to PlatformAbout
Loren A. is a results-driven professional with extensive experience in the logistics and trucking industry. Serving as an Admin Officer/Payroll Specialist for AMRU Trucking, Loren managed the billing processes, prepared financial statements for truck rentals, and handled payroll processing for 51 employees in the Bacolod Area. Loren demonstrated expertise in coordinating the movement of 30 palletized and 5 units of 10-wheeler trucks. As a first contact point for client and employee disputes, they ensured seamless operations and compliance with financial protocols. In addition, Loren worked as a Client Services Officer/Virtual Admin Assistant with Virtual Financial Group Pty Ltd, excelling in client relationship management and transaction processing. They maintained accurate records in CRM systems and adhered to data security standards while delivering exceptional client services. Loren's capability in managing complex tasks is highlighted through proficiency in MS Excel, Outlook, and Xplan, making significant contributions to the improvement of internal processes and client service standards.
Experience
Client Services Officer/ Virtual Admin Assistant
VIRTUAL FINANCIAL GROUP PTY LTD · 2025 — PresentPrepared and processed client forms and transactions related to Insurances, Investments, and Superannuation. Maintained precise client records in CRM Systems, ensuring adherence to data security standards. Served as the primary point of contact for client inquiries via email, fostering positive client relationships through prompt and professional service. Assisted clients with account updates, document requests, and answered general inquiries. Liaised with product providers regarding client policies and account maintenance, processed policy renewals, and managed payment dishonour tasks. Ensured compliance with company policies and industry regulations while supporting financial advisers, paraplanners, and management in maintaining up-to-date client documentation.Admin Assistant/ Payroll Specialist
Amru Trucking · 2017 — 2024Managed billing procedures by preparing and uploading invoices and Statements of Billing in the Supplier Portal. Handled the payroll for 51 employees in the Bacolod Area. Monitored payments of invoices from Coca-Cola Beverages Philippines, Inc. through the Supplier Portal and prepared financial statements and monthly income reports for truck rentals. Oversaw daily operations, coordinating stock deliveries and the movement of 30 palletized trucks and 5 units of 10-wheeler trucks. Collected trip tickets of drivers' deliveries and prepared monthly incentives, monitoring employee salary loans with PhilHealth and other financial institutions. Served as the first contact for complaints from Coca-Cola personnel and
Skills & Expertise
Education
- BSED- CP (Social Studies)Foundation University · 2024 — 2024
- Bachelor of Science in Business Administration-Financial ManagementMetro Dumaguete College · 2013 — 2017
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