Lorenzo M.

Lorenzo M. is a professional with diverse experience across various industries, including education, customer service, and product research. As a former freelance ESL teacher with Engoo by Bibo Global Opportunity, Lorenzo honed his ability to communicate effectively in English, achieving a C2 proficiency level. He leveraged his strong communication skills during his tenure as a Customer Service Representative at Office Partners 360, where he handled Wayfair accounts, and at Continuum Global Solutions, managing Verizon accounts. Lorenzo's expertise extends to digital marketing and research, underpinned by hands-on experience with tools like Microsoft 365 and Facebook Ad Library. Currently, he applies his keen analytical skills as a Product Researcher for a Netherlands-based dropshipping company, driving insights into market trends and competition. His technical proficiency and meticulous approach are further validated through his top performance ratings in customer satisfaction.