Lorie A.

Lorie Ann T. is an adept professional in technical support and customer service, with a breadth of experience spanning several industries. She has effectively managed roles at companies like Concentrix Inc. and Teleperformance, where she delivered advanced technical support by assisting customers with their data plans and troubleshooting devices. At ALORICA and Harte Hanks, she honed her skills in customer service, addressing clients' subscription and streaming device concerns. Her expertise also extends to the e-commerce sector, exemplified by her tenure at Overheat LLC, where she facilitated email support and order processing through Shopify. Her technical acumen is underpinned by computer & technical skills, effective communication, and attention to detail. With a solid educational foundation in theology and accountancy, Lorie Ann successfully bridges the gap between technical expertise and exceptional customer service, catering to clients in the U.S., Australia, and the U.K.