Loriela S.
Mid-Level Corporate Travel Consultant
Open to offersNew to PlatformAbout
Loriela S. is an experienced Corporate Travel Consultant with a background supporting corporate and leisure clients across the U.S. and Canada. She has held roles in the travel, property management, airline support, and digital platform industries, including assignments at AMEX GBT - EXL Services, Casto Travel Inc., Travelliance, ByteDance | TikTok | TaskUs Philippines, and NSA Storage. Loriela managed complex international and domestic travel for high-profile business and airline clients, leveraging Sabre Red 360, Amadeus GDS, and CRM systems to oversee itinerary arrangements, PNR management, and client communications. Her scope included resolving travel disruptions, coordinating logistics for airline crews, ensuring adherence to corporate and regulatory policies, evaluating user-generated content for safety compliance, and handling rental account operations. She is TICO and IATA certified, with proficiency in Microsoft 365 and data management.
Experience
Trust and Safety Analyst
ByteDance | TikTok | TaskUs Philippines · 2023 — 2025Evaluated user-generated content and investigated reported accounts and activities for compliance with platform policies. Applied enforcement procedures, identified violations, and escalated complex cases to senior teams according to internal guidelines while maintaining accuracy and productivity in a high-volume, target-driven setting.Associate
NSA Storage (Freelance) · 2025 — PresentManaged tenant accounts using CRM software, processed payments and billing inquiries, and coordinated account transfers and cancellations with a focus on accuracy and policy adherence. Facilitated efficient communication with property managers for unit transfers and account updates, kept detailed records, and handled sensitive matters with professionalism.Corporate Travel Consultant
Casto Travel Inc. · 2022 — 2023Handled business travel for Canadian corporate clients, creating and amending PNRs with Sabre Red 360 and managing intricate itineraries, schedule changes, and cancellations. Delivered support through phone and email, addressed urgent travel issues, and facilitated communication via Microsoft Outlook and Microsoft Teams. Attained TICO Certification and maintained familiarity with applicable Canadian travel regulations and industry standards.Travel Coodinator
Travelliance (Freelance) · 2023 — 2023Arranged hotel stays, ground transportation, and logistics for airline crew members during layovers, ensuring timely coordination and clear communication with airline clients through Zendesk and Microsoft Outlook. Coordinated internally using Microsoft Teams and conducted outbound calls to hotels and vendors to confirm service readiness. Managed last-minute changes and maintained service standards under time-sensitive conditions.Corporate Travel Consultant
AMEX GBT - EXL Services · 2018 — 2019Oversaw travel arrangements for business clients, coordinating domestic and international itineraries and utilizing Sabre Red 360 to manage passenger name records (PNRs). Responded to inbound travel requests and resolved changes or disruptions, consistently enforcing corporate travel policies while working to optimize costs and traveler convenience. Built professional relationships with airlines, hotels, and ground transportation vendors, and provided customer service by phone and email in a fast-paced environment.
Skills & Expertise
Education
- Bachelor of Business Administration Marketing ManagementOlivarez College
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