Lorna K.
Senior Administrative Operations Specialist
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About
Lorna K. is an adept Administrative Operations Specialist based in Nairobi, Kenya, with over 15 years of experience in supporting business operations across various sectors, including property management and executive assistance. Her expertise extends to remote administrative support where she excels in scheduling, maintaining accurate operational records, and coordinating with vendors and service providers to ensure seamless service delivery. Lorna has founded Vision Auto-Point, where she manages daily operations and client coordination. Her past roles include serving as a Service Advisor at Oriel Limited and a crucial administrative figure at Kentex Manufacturers Ltd. She is proficient in utilizing Microsoft Office and Google Workspace, and her skills in Digital Filing & Documentation Systems and vendor coordination are notable. Her educational pursuits include ongoing studies in Counseling Psychology, backed by diplomas in Public Relations and Travel Operations, highlighting her commitment to continuous professional development.
Experience
Founder & Operations Manager
Vision Auto-Point · 2021 — PresentOversee daily administrative operations and manage client coordination. Ensure timely completion of services by coordinating vendors and service providers. Maintain structured digital documentation and operational records while tracking service workflows and operational reporting. Communicate efficiently with clients and vendors to resolve operational issues. Implement administrative processes that enhance workflow efficiency.Service Advisor & Client Relations Specialist
Oriel Limited · 2009 — 2020Coordinate scheduling, client communication, and service documentation with an emphasis on maintaining accurate operational records. Engage with technical teams and vendors to facilitate proper workflow coordination and manage client inquiries to ensure timely service delivery. Organize filing systems for both operational and service records.Administrative Assistant
Kentex Manufacturers Ltd · 2003 — 2007Assist management with administrative coordination and documentation tasks. Organize filing systems and maintain operational records. Facilitate internal communication and manage scheduling, ensuring documentation is accurate and workflow is supported.Authorization Clerk
Royal Credit Ltd · 1995 — 2000Maintain accurate financial records and documentation while verifying and processing documents according to company procedures. Ensure proper management of records and maintain documentation accuracy.
Skills & Expertise
Education
- Diploma in Public RelationsUniversity of Nairobi
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