Louie J.
Mid-Level Social Media Manager
Open to offersNew to PlatformPortfolios
About
Louie L. is a Social Media Manager and Creative Strategist with 5 years of experience driving digital marketing initiatives and community engagement within the telecommunications, travel, and healthcare BPO industries. At T-Mobile (iQor), he supported customer inquiries and managed internet and billing concerns, emphasizing client satisfaction. He expanded his scope in social media by creating and managing content on TikTok—amassing 83K followers—as well as Instagram and Facebook, deploying storytelling and content creation for greater audience engagement. His tenure at Spirit Airlines (Everise) included assisting travel planning and bookings, while at Aetna Medicare (Everise) he processed medication requests and verified prescriptions. Louie L. enhances operations with proven skills in digital marketing analytics, graphic design, and lead generation, underscored by a postgraduate diploma in Digital Marketing.
Experience
Creative Strategist / Social Media Manager
T-Mobile in iQor company · 2020 — 2025Handled cold calling, addressed customer inquiries related to internet services and billing, emphasizing customer satisfaction. Developed and posted engaging content on TikTok, Instagram, and Facebook, while managing social media strategies to enhance audience interaction.Multi-skilled SMM / CREATIVE STRATEGIST
Aetna Medicare in Everise company · 2024 — 2025Managed medication requests, verified prescriptions, and ensured adherence to medical guidelines.Social Media Manager
Spirit Airlines in Everise company · 2023 — 2024Supported clients in planning and booking travel arrangements by providing insights on destinations, accommodations, and itineraries.
Skills & Expertise
Education
- Postgraduate Diploma in Digital MarketingBinangonan Catholic College · 2022 — 2023
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