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Louielyn V. — Mid-Level Customer Service and Collections Specialist from Philippines

Louielyn V.

Mid-Level Customer Service and Collections Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Louielyn L. is a dedicated professional with a solid foundation in customer service, collections, and banking operations, centered in the Philippines. With a Bachelor of Science in Biology from Camarines Norte State College, she has effectively transitioned into corporate roles, most notably as a Customer Service Representative at Inspiro Relia Inc. for RCBC Bankard. During her tenure, she adeptly handled customer interactions through inbound and outbound calls, resolving account concerns while maintaining top-notch professionalism. As a Collection Officer at Receivers and Liquidators, Inc., Louielyn managed collection accounts and coordinated payment arrangements, ensuring accuracy and timely follow-ups. Her career began as an Account Officer at Card Bank, Inc., where she provided comprehensive client support and managed banking operations, sustaining strong customer relationships. Louielyn stands out for her robust client relations and effective problem-solving abilities.

Experience

  • CUSTOMER SERVICE REPRESENTATIVE

    Inspiro Relia Inc. (RCBC Bankard) · 2020 — 2022
    Addressed customer queries and account issues via inbound and outbound calls. Resolved client problems while upholding professionalism and service quality. Assisted banking clients with payment and account inquiries.
  • COLLECTION OFFICER

    Receivers and Liquidators, Inc. · 2019 — 2020
    Oversaw collection accounts and facilitated payment agreements with customers. Kept precise records and ensured timely follow-ups with clients.
  • ACCOUNT OFFICER

    Card Bank, Inc. · 2015 — 2019
    Provided assistance to clients regarding account services and financial documentation. Supported daily banking operations while nurturing strong relationships with clients.

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