Louise M.
Senior Construction Project Manager
Open to offersNew to PlatformAbout
Louise M. is a seasoned professional with over 25 years of experience in administration, human resources, payroll, operations, and project management spanning the construction and investment sectors in Durban, KwaZulu-Natal. Her career began with Vacation Investment Portfolio (VIP), handling call centre, receptionist, and HR payroll officer roles, where she specialized in payroll operations using Pastel Payroll and Excel, managed employee records, and ensured regulatory compliance. Transitioning to S&J Construction (Building Insurance), Louise advanced from personal assistant to director through to operations manager and project manager, directly overseeing office and site operations, resource allocation, project budgeting, compliance, and client liaison. She has consistently delivered on managing complex construction projects, process improvements, payroll administration, and financial record-keeping, demonstrating strong command of Microsoft Office, Pastel Accounting (Basic), and operational coordination within the building insurance domain.
Experience
HR, PAYROLL & ACCOUNTING OFFICER
S&J Construction (Building Insurance) · 2017 — 2019Processed payroll while managing employee records. Handled HR administration tasks including leave management and addressing employee queries. Performed basic bookkeeping and invoice processing using Pastel, while preparing financial reports and reconciling accounts to facilitate smooth office operations.PROJECT MANAGER
S&J Construction (Building Insurance) · 2019 — PresentOversaw the planning, organization, and execution of construction projects from inception to completion. Developed schedules and timelines to meet project deadlines. Supervised contractors and on-site staff. Monitored project budgets and costs and ensured compliance with safety, quality, and building regulations. Conducted site inspections and resolved any issues or delays.OPERATIONS MANAGER
S&J Construction (Building Insurance) · 2015 — 2017Managed employee benefits and leave administration. Produced monthly, quarterly, and annual payroll reports. Addressed employee inquiries related to payroll and benefits and assisted with recruitment, onboarding, and offboarding processes. Collaborated with HR and finance teams to reconcile payroll and financial records and supported HR administration tasks.P.A. TO DIRECTOR
S&J Construction (Building Insurance) · 2012 — 2014Oversaw the director’s daily scheduling and appointment management. Organized and coordinated meetings, while managing email communication and calendar. Arranged travel logistics and provided administrative support to enable smooth operations. Monitored day-to-day office functions related to construction projects and scheduled jobs to ensure workflow efficiency. Liaised with clients, contractors, suppliers, and insurance companies, ensuring documentation and reporting accuracy.HR PAYROLL OFFICER
Vacation Investment Portfolio (VIP) · 2001 — 2011Handled payroll processing for all employees using Excel, including the calculation of commissions and allowances. Managed payroll operations with Pastel Payroll software and kept employee records and payroll documentation accurate. Ensured adherence to labor laws, tax regulations, and company policies.CALL CENTRE AGENT / RECEPTIONIST
Vacation Investment Portfolio (VIP) · 1995 — 2000Responded to client inquiries via inbound calls and provided support. Conducted follow-up and promotional outbound calls to clients. Maintained client records and updated databases accurately. Organized client appointments for presentations and meetings. Performed front-desk duties and managed correspondence professionally. Assisted with various administrative tasks to support office operations.
Skills & Expertise
Education
- MATRIC (GRADE 12)WENTWORTH SENIOR SECONDARY · 1989 — 1993
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