Louna V.

Louna V. is a customer-focused professional residing in Auckland, New Zealand, possessing substantial experience in the fields of aviation, administration, programme coordination, and customer service. Holding a National Certificate in Tourism & Aviation from Air NZ Aviation Institute, she has demonstrated her adeptness at coordinating travel logistics, assisting clients, managing documentation, and delivering exceptional service. Her prior role as an Administrative Development Officer and High Performance Coordinator with the Tonga Netball Association involved managing domestic and international travel and accommodation, maintaining bookings and schedules, and supporting stakeholders with excellent customer service. Louna further honed her skills as an Airline Assistant with Air New Zealand and as a Customer Care Consultant for Salmat Salesforce NZ, where she excelled in resolving passenger enquiries and verifying travel documentation. Proficient in Microsoft Office and skilled in time management, Louna is highly organized and quick to learn new systems, aspiring to further her career as a remote Travel Advisor.