Lourdes D.
Mid-Level Audit Specialist
Open to offersNew to PlatformAbout
Lourdes D. is a dedicated professional based in Coyoacán, Mexico City, proficient in Microsoft Office Suite with an Intermediate-Advanced skill level. With a Bachelor's Degree in Accounting from UNAM and a background as both a Junior Internal Auditor at Hospital San Angel Inn and a Senior Staff member in External Audit at Deloitte Mexico, Lourdes has cultivated expertise in both internal and external auditing processes. At Hospital San Angel Inn, she analyzed and reviewed human resources and payroll procedures, ensuring compliance with company policies. Her experience at Deloitte involved managing and coaching new staff, while leading teams in detailed financial audits for national and international clients. Her work in call center roles at CONDUSEF also developed her capabilities in efficient customer service management. Lourdes is enrolled in continuing education for Human Talent Management, further enhancing her skills in time management and financial documentation.
Experience
Junior Internal Auditor
Hospital San Angel Inn · 2025 — 2026Analyzed procedures and internal controls within Human Resources and Payroll. Executed work papers related to recruitment, employee file management, interview processes, and payroll. Prepared reports on findings and recommendations for audited departments and followed up on identified issues. Managed documentation and inventory processes while ensuring compliance with company policies.Senior Staff – External Audit
Deloitte Mexico · 2022 — 2025Coached and managed onboarding staff for efficient adaptation. Handled communication with companies to gather necessary information. Planned and coordinated team work schedules while defining project scope, timelines, and deliverables. Monitored project progress and ensured timely completion of work papers. Recorded financial transactions and prepared financial statements, conducted audit work papers through substantive testing, documented audit procedures, and performed inventory counts including tax reviews.Call Center Assistant
CONDUSEF · 2021 — PresentProvided guidance to users on CONDUSEF tools and services as part of social service. Handled inbound calls and delivered information to users. Managed customer complaints professionally and updated customer records. Followed up to ensure customer satisfaction while maintaining strong communication and active listening skills.
Skills & Expertise
Education
- Bachelor's Degree in AccountingUNAM, Faculty of Accounting and Administration · 2018 — 2022
- Accounting Assistant TechnicianPreparatoria 5 José Vasconcelos, UNAM
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