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LOURELIE V. — Mid-Level Real Estate Virtual Assistant from Philippines

LOURELIE V.

Mid-Level Real Estate Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Lourelie V. is an accomplished executive assistant and virtual professional with a robust background in customer service and data management. She brings her expertise in tools such as Salesforce and Zoho CRM to the table, demonstrating proficiency in handling client relationships and optimizing business operations. In her role as a Manager at Golden Rattan Supplies, she successfully managed inventory and logistics while negotiating with vendors and preparing comprehensive reports. As a Customer Service and Survey Analyst with TelPerformance Davao City, Lourelie showcased her ability to address customer inquiries and analyze feedback to identify trends. Additionally, Lourelie excels in roles requiring meticulous data entry and compliance with industry standards, evident from her experience with Expert Global Solution. Versatile in sectors like insurance and real estate, she has consistently delivered high-quality virtual assistance and administrative support, leveraging her strong skills in Advanced Excel, Google Sheets, and QuickBooks.

Experience

  • Manager

    Golden Rattan Supplies
    Oversaw inventory management, procurement processes, and logistics to optimize supply chain effectiveness. Engaged in vendor negotiations, maintained cost control, and supervised teams, ensuring compliance and preparing detailed reports.

  • Customer Service and Survey Analyst

    Comcast Telperformance Davao City
    Delivered high-quality customer service by addressing inquiries related to services, billing, and technical issues. Facilitated smooth account updates and service modifications while efficiently resolving interruptions and equipment malfunctions. Conducted customer feedback analysis to identify trends and collaborated with teams to enact improvements based on survey data.

  • Insurance Data Entry and Order Processing

    Expert Global Solution
    Managed the accurate processing of insurance data and orders, ensuring timely system entry and updates while adhering to strict detail orientation and compliance with industry standards.

  • Remote Leasing Line Representative

    VirtuallyIncredible
    Facilitated leasing processes while managing client communications. Ensured precise data entry and conducted timely follow-ups.

  • Real Estate Virtual Assistant

    Ghebray LLC
    Managed a team of Real Estate Virtual Assistants, assigning daily tasks and setting priorities. Monitored workload distribution and ensured the accuracy and quality of all real estate-related tasks. Conducted training, onboarding, and mentorship for new virtual assistants while creating and maintaining standard operating procedures (SOPs).

  • Virtual Assistant

    Josh Reif Ventures
    Coordinated marketing campaigns, created social media content, and managed client communications. Handled leads and CRM, followed up with clients, scheduled appointments, and conducted research.

  • Insurance Customer Service Virtual Assistant

    Clearshield LLC/Uniglass
    Provided premium customer service for insurance clients, addressing inquiries and processing claims. Maintained meticulous documentation and processed orders efficiently.

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