Lucelyn M.
Mid-Level Administrative Assistant
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About
Lucelyn M., a seasoned General Virtual Assistant with a Bachelor of Science in Information Technology from Northwestern Mindanao State College of Science and Technology, has cultivated a diverse skill set in customer service, administrative support, bookkeeping, and data management. From 2025 to the present, she serves as an Administrative Assistant - II at the Department of Education, where she expertly handles disbursement processing, cash management, and compliance with government financial regulations. Previously, she worked as a Customer Care Representative at Unique Cable Network Inc. from 2018 to 2025, where she excelled in customer service and payment processing. Her proficiency in organizing records and preparing comprehensive reports further complements her fast learning and time management capabilities. Lucelyn's commitment to delivering reliable virtual assistance is backed by strong problem-solving skills and adaptability, using tools like Google Workspace and Microsoft Office.
Experience
Administrative Assistant - II
Department of Education · 2025 — PresentEnsure the timely and accurate processing of financial transactions. Safeguard government funds while maintaining precise cash records. Organize financial documentation and maintain complete records. Adhere to COA, DBM, and agency financial policies. Prepare and submit accurate financial and administrative reports.Customer Care Representative
Unique Cable Network inc. · 2018 — 2025Assist subscribers with billing, payments, and service inquiries to provide quality customer service. Process customer payments and cash transactions accurately and timely. Maintain accurate records of cable equipment inventory, supplies, and materials. Organize subscriber, payment, and inventory records. Monitor subscriber accounts and payment status while supporting daily office operations.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyNorthwestern Mindanao State College of Science and Teachnology · 2013 — 2017
- Degree not specifiedTangub City National High School · 2009 — 2013
- Degree not specifiedGarang Elementary School · 2003 — 2009