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Lucinda A. — Senior Human Resources and Operations Manager from South Africa

Lucinda A.

Senior Human Resources and Operations Manager

South Africa 6+ years
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Languages
English
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About

Lucinda S. is a seasoned Human Resources & Operations Leader with over 15 years of experience in delivering strategic HR solutions in fast-paced, multi-site environments. Her expertise in HR management, business operations, and labour law compliance is complemented by a strong track record in executive support and stakeholder management. Lucinda has demonstrated her capability in roles such as Human Resources Officer at Hirsch’s Homestore, where she led HR lifecycle processes across multiple branches, and Business Development Manager at Weranlu Projects, driving initiatives and providing executive-level administrative support. Her role as a Human Resources Generalist at C3 Shared Services further established her skills in employee relations and office management. Lucinda holds an MBA from Nexus Business Academy and is certified in Financial Intelligence and Human Resource Management. Her technological proficiency includes Microsoft 365, Sage Accounting, and HRIS platforms, and she is bilingual in English and Afrikaans.

Experience

  • Human Resources Officer

    Hirsch’s Homestore · 2025 — 2025
    Oversaw the full HR lifecycle across various branches while aligning with operational and compliance goals. Conducted disciplinary hearings, investigations, counseling, and conflict resolution in accordance with labour legislation. Handled recruitment, onboarding, performance management, and employee development tasks. Ensured adherence to labour law, company policies, and governance standards. Compiled HR reports, analyzed workforce data, and prepared management submissions.
  • Business Development Manager & Executive Administrative Assistant

    Weranlu Projects · 2024 — 2025
    Facilitated business development efforts while focusing on performance metrics and market positioning. Delivered support at the executive level, including management of diaries and travel arrangements. Coordinated brand presence, marketing efforts, and corporate communications. Assisted in financial administration and maintained HSE compliance.
  • Human Resources Generalist & Office Administrator

    C3 Shared Services · 2022 — 2023
    Provided comprehensive HR services encompassing recruitment, payroll, benefits administration, and employee relations. Handled disciplinary procedures, ensured compliance with labour laws, and generated HR reports. Managed office operations, vendor relations, asset management, and insurance claims. Organized training sessions, performance evaluations, and the implementation of policies.
  • Human Resource Manager & Safety Officer

    Glassrite / Visual Direct · 2021 — 2021
    Administered HR operations and ensured safety compliance across multiple sites. Maintained documentation related to HSE, including training schedules and compliance records.
  • Office Manager / Administrative Manager

    Anton Bakker Attorneys · 2020 — 2020
    Managed HR functions, payroll processing, and the overall operations of the legal office. Supervised bookkeeping, including debtors, creditors, and client account reconciliations.
  • Business Development Manager – HR, Finance & Operations

    Sebenza Safety (Pty) Ltd · 2017 — 2020
    Directed HR, finance, and operational management activities. Oversaw relationships with customers, procurement processes, stock control, and compliance with safety regulations.
  • Business Operations & HR Manager

    Du Plessis Projects · 2004 — 2016
    Managed operations related to HR, finance, and administration while maintaining customer relations. Led budgeting processes, staff management tasks, and strategies for client retention.

Skills & Expertise

Education

  • Master of Business Administration (MBA)
    Nexus Business Academy · — — 2025
  • Certified Masters in Financial Intelligence (MFI)
    The World of Finance Digital · — — 2025
  • Diploma: Modern Applied Psychology (DiMAP)
    Academy of Modern Applied Psychology · — — 2024
  • Diploma: Human Resource Management
    Akaaro Consulting & Development · — — 2024
  • SAMTRAC: Health & Safety Management
    NOSA · 2018 — Present

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