Luiggi S.

Luiggi D. is an experienced Customer Service Representative with a robust background in the roadside assistance industry. From March 2023 to August 2025, he worked with Sixeleven Global Services - Nation Safe Drivers and Royal Care Services, excelling as a dispatcher. In this role, he adeptly handled high-volume inbound and outbound calls, managed service appointments, and provided real-time updates to customers. His strong multitasking and problem resolution abilities were crucial in managing dispatch systems and coordinating services concurrently. Transitioning to a role in sales, he spent six months as a cold caller and appointment setter, where he demonstrated proficiency in qualifying leads, managing calendars, and updating CRM systems. His education includes a Bachelor in Aircraft Maintenance Technology from AISAT Davao, complemented by skills in appointment setting and scheduling, underscoring his well-rounded expertise in service and coordination. He is reliable and organized, thriving in fast-paced environments from his base in Matina, Davao City.