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Luis — Mid-Level QA Engineer from United States

Luis

Mid-Level QA Engineer

United States 2-3 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Luis Osvaldo R. is an experienced QA Engineer and Test Engineer based in San Juan, PR, with over three years of hands-on expertise in manual testing, system integration, and end-to-end validation across regulated domains such as pharmaceutical manufacturing, insurance, and banking. In his role with MCS and Next Level Solution, Luis supported quality assurance for enterprise insurance and web platforms, leading efforts in test case execution, data integrity validation, and defect management within Agile environments. At Oriental Bank, he validated wire transfer systems and ensured compliance with OFAC and internal banking controls. His background at Amgen includes supporting QA activities and compliance for manufacturing operations in a GxP environment. Fluent in English and Spanish, Luis has foundational experience in Python test automation and is adept at using Azure DevOps, API testing, and data validation tools within highly regulated business contexts.

Experience

  • QA Engineer

    MCS (Contractor RCM) · 2025 — Present
    Facilitates quality assurance for enterprise insurance platforms operating in Agile environments through the execution of manual, regression, and integration test cases. Validates business workflow processes and system data flows, and documents, tracks, and retests defects in Azure DevOps. Participates in test plan reviews, release validations, and close collaboration with developers and business stakeholders. Established the QA unit from the ground up and integrated new testing methodologies to support the software development cycle.
  • QA Software analyst

    Next Level Solution · 2022 — 2025
    Provided quality assurance support for enterprise web applications by conducting manual and automated testing. Performed functional, regression, and backend testing, validated API responses and database records, and created automation scripts using GitHub and TAC Automation. Participated in Agile ceremonies and sprint planning while assisting in release and UAT testing activities.
  • Wire Transfer QA services

    Oriental Bank · 2021 — 2022
    Oversaw quality validation for financial transaction systems within a regulated banking environment. Tested wire transfer and international transaction workflows, ensured adherence to OFAC regulations and internal controls, and identified data discrepancies as well as operational risks. Provided support for audit readiness, issue resolution, and completed end-of-day reconciliation for wire transactions.
  • Associate QA Manufacturing Process Technician

    Amgen Manufacturing · 2020 — 2021
    Assisted with QA validation in pharmaceutical manufacturing by reviewing SOPs, batch records, and controlled documentation. Supported audits, managed deviations and corrective actions, and adhered to GxP standards in manufacturing quality operations, including test products validation.

Skills & Expertise

Education

  • Master’s Degree – Software Engineering and Informatics
    Tech University
  • Bachelor’s Degree – Administrative Studies (International)
    University of Puerto Rico, Humacao

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