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Luis E. — Junior Customer Service Representative from Venezuela

Luis E.

Junior Customer Service Representative

Venezuela No experience yet
Open to offersNew to Platform
Languages
Spanish
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About

Luis E. G. is a highly adaptable and proactive individual with a solid foundation in customer service, inventory management, and strategic planning. His experience includes working as an auxiliary in Red de Abastos Bicentenarios, where he excelled in personalized customer advising, product organization, and cash register management. He ensured product quality and maintained internal logistics, contributing to the store's commercial objectives. He then progressed to managing multiple local ventures within the family group in El Tocuyo, focusing on business development and implementing strategic marketing campaigns. His ability to negotiate with partners and manage multidisciplinary teams facilitated operational efficiency and growth. Luis has also expanded his expertise through courses in negotiation, digital marketing storytelling, and basic Excel, supporting his strategic and creative approach to business challenges.

Experience

  • Entrepreneur

    Grupo Familiar · 2022 — 2025
    Developed and managed various local ventures in El Tocuyo, focusing on business opportunity identification. Organized logistics and strategic planning to ensure project profitability and sustainability. Coordinated multidisciplinary teams to optimize processes and enhance operational efficiency in each venture. Executed digital and traditional marketing campaigns to boost visibility and customer acquisition. Negotiated with suppliers and strategic partners to secure favorable conditions and strengthen business alliances. Continuously monitored key performance indicators to make informed decisions that drive business growth. Innovated products tailored to the needs of the local market in El Tocuyo. Established collaborative networks with local actors to enhance the reach and sustainability of the businesses.
  • Store Assistant

    Red de Abastos Bicentenarios · 2018 — 2021
    Provided personalized customer assistance to enhance the shopping experience. Managed product organization within the store to ensure proper display and stock levels. Operated the cash register and conducted daily cash audits for revenue control. Assisted in the receipt and storage of merchandise, verifying quality and quantity. Worked with the sales team to achieve store sales targets. Adhered to safety and hygiene standards to maintain a secure and orderly workplace. Compiled daily inventory reports to improve product restocking. Implemented visual strategies to enhance product presentation and increase sales. Oversaw and maintained order in the storage area to streamline internal logistics.

Skills & Expertise

Education

  • Bachelor of Law
    U. Arturo Michelena · 2014 — 2017
  • High School Diploma in Science
    Liceo Bolivariano Eduardo Blanco · 2009 — 2014

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