Luis A.
Mid-Level Customer Service and Data Entry Specialist
Actively lookingNew to PlatformAbout
Hi, I'm Luis! I am an Operational Management graduate with a strong, versatile background in customer service, data entry, and digital support. Thanks to my experience across hospitality, healthcare data management, and event promotions, I have developed an exceptional eye for detail, efficient multitasking skills, and the ability to thrive under pressure.
I am highly proficient in managing daily operations, organizing schedules, and maintaining accurate records. Beyond administrative tasks, I bring creative digital skills to the table, including graphic design, video editing, and social media management using tools like Canva and CapCut.
Whether you need someone to streamline your data, handle client communications, or assist with content creation, I am a proactive, fast learner ready to jump in and deliver quality results for your team. Let’s connect and talk about how I can support your business!
Experience
Food & Beverage Associate
Solano Hotels · 2022 — 2025Addressed customer inquiries and complaints while processing payments and managing cash handling. Conducted data entry for daily kitchen and bar inventory, coordinated with kitchen staff for timely order preparation, and simultaneously managed multiple tasks in a fast-paced environment to create a positive guest experience.Virtual Healthcare Data Entry
Hospil Inc. · 2024 — 2024Managed the entry and updating of over 10,000 records monthly in the company database with a strong emphasis on precision. Updated patient records, including medical and personal information, while handling sensitive data and collaborating with the team to ensure record accuracy.Freelance Brand Ambassador
Pop-Up Events & Booth Activations · 2024 — PresentRepresented the brand at various pop-up booths and promotional activations, engaging with customers to explain product features and answering their inquiries. Coordinated with event managers to gather customer feedback and performance data, capturing leads, processing transactions, and supporting event logistics including restocking and inventory checks.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Operational ManagementKolehiyo ng Lungsod ng Lipa · 2021 — 2025
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