2 viewsTalent
Luisa M. — Junior Administrative Assistant from Colombia

Luisa M.

Junior Administrative Assistant

Colombia 2-3 years
Open to offersNew to Platform
Languages
EnglishSpanish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Luisa M. is an experienced professional with a strong background in providing administrative and customer support in transportation management and risk management sectors. At Transportes Buenavista, she excelled as an Administrative Assistant, where she handled tasks like email management and the preparation of driver logs and legal documentation, demonstrating her proficiency with the Microsoft Office Suite and organizational tools. Luisa's role at TaskUs included resolving customer issues related to mobile applications, engaging in transaction support, and offering solutions for customer inquiries. As a Risk Management Specialist with Health Prime Inc., she successfully managed an extensive workflow, resolving over 60 cases per day and consistently meeting set targets. Luisa is currently advancing her language skills through a Technical Program in English at American School Way, enhancing her capacity to deliver high-quality support in diverse business environments.

Experience

  • Administrative Assistant

    Transportes Buenavista
    Responsible for managing filing and control of legal documentation, drafting transportation service contracts, and preparing driver logs that include the legal registration of passengers. Recorded and organized passenger data while providing customer support for mobile application issues, assisting users with transfers and card transactions, and answering customer inquiries with effective solutions.
  • Risk Management Specialist

    Health Prime Inc.
    Resolved more than 60 cases per day during the production stage while meeting productivity and quality control targets within the RCM workflow. Provided daily floor support after achieving goals, maintaining high performance throughout most working weeks.
  • Customer Support Specialist

    TaskUs — Campaign: Wise
    Delivered customer support by addressing issues related to the mobile application. Assisted users with transfers and card transactions, answered customer questions, and provided effective solutions.

Skills & Expertise

Education

  • Technical Program in Foreign Language (English)
    American School Way · 2023 — 2024
  • High School Diploma and Technical Studies in Systems
    Corporación Educativa Popular Liceo de La Amistad

Interested in this professional?

Sign in as an employer to save this profile or invite Luisa M. to a job.

Sign in as an employer