Luisita M.

Luisita M. is a results-oriented professional who has built a substantial career as a Customer Service Representative, Sales Representative, and Appointment Setter. She has a robust skill set in lead generation, outbound and inbound sales, appointment setting, upselling, cross-selling, and customer account management. Luisita has an innate ability to handle high-volume customer interactions, identify their needs, present suitable products and services, overcome objections, and successfully convert prospects into customers. Her proficiency in Salesforce and HubSpot CRM underscores her consistent focus on sales performance and customer retention, making her adept at achieving KPI targets. Throughout her tenure at Homeaglow and Alorica Philippines, she maintained customer interactions and managed comprehensive sales activities. Her strong communication skills and adaptability are demonstrated by her ability to perform in fast-paced, target-driven environments across various industries, including telecom services such as DirecTV and AT&T. Luisita's international exposure in UAE, Kuwait, and Hong Kong has further honed her cross-cultural communication skills.