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Lukhanyo M. — Junior Retail Assistant from South Africa

Lukhanyo M.

Junior Retail Assistant

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Lukhanyo M. is a South African professional with experience in the retail sector, having worked as a Shop Assistant and Cashier at Clicks Kokstad. Between July 2025 and January 2026, Lukhanyo managed key store functions, including processing cash, card, and mobile payments through the POS system, performing daily till balancing, and maintaining accuracy in financial transactions. In addition to delivering efficient customer service—resolving queries, assisting with product locations, and handling complaints—Lukhanyo contributed to inventory management by monitoring stock levels and merchandising shelves. Trained in public management at South Cape TVET College and holding diplomas in public relations, warehouse management, and supply chain management from Alison, Lukhanyo covers administrative support and operational tasks, stepping into supervisory responsibilities when required to maintain store protocols.

Experience

  • Shop Assistant and Cashier

    Clicks Kokstad · 2025 — 2026
    Executed cash, card, and mobile payment transactions accurately through the Point of Sale (POS) system, while carrying out daily cash balancing and cash-up tasks. Delivered friendly and efficient customer service, addressing queries and guiding customers to products for an enhanced shopping experience. Oversaw inventory levels by assisting with unpacking deliveries and ensuring shelves were properly priced and organized. Maintained cleanliness and organization in the storefront and checkout area in compliance with health and safety regulations. Resolved customer complaints with a professional demeanor, escalating matters to management only when necessary. Provided support to store operations in the absence of the manager, ensuring adherence to protocols at all times. Managed till-point cancellations and approached customer inquiries with a positive attitude.

Skills & Expertise

Education

  • Diploma in Warehouse Management
    Alison · — — 2026
  • Diploma in Supply Chain Management
    Alison · — — 2026
  • Public Management N4
    South Cape TVET Collage · — — 2025
  • Public Management N5
    South Cape TVET Collage · — — 2025
  • Public Management N6
    South Cape TVET Collage · — — 2025
  • Diploma in Public relations
    Alison · — — 2024

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