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Lutendo R. — Junior Records Management Specialist from South Africa

Lutendo R.

Junior Records Management Specialist

South Africa 1-2 years
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About

Lutendo R. is a dedicated professional based in Pretoria, South Africa, with over three years of experience in Information Management and related fields. His expertise lies in document and records management, business consulting, and client advisory. Lutendo has effectively managed high-volume documentation, enhanced workflows, and ensured data accuracy and compliance in various roles. As a Retail Business Consultant at Momentum, he supported Independent Financial Advisers to improve their market presence and operational effectiveness, delivering customized client solutions that enhanced satisfaction and retention. His role as an Administrative Assistant at Pace Car Rental involved managing numerous daily client interactions and coordinating bookings. At the Department of Home Affairs, Lutendo served as a Records Management Clerk, maintaining comprehensive document management systems. His educational background includes a BCOM Honours in Information Management and a Data Analytics short course at BrightLearn, with additional training in Data Visualization utilizing tools like Power BI and Looker Studio.

Experience

  • Retail Business Consultant

    Momentum · 2024 — 2026
    Assisted Independent Financial Advisers in enhancing market share and operational effectiveness. Developed tailored solutions for clients to boost satisfaction and retention. Handled high-volume communication with advisers through phone and email. Offered strategic guidance aligned with client requirements.
  • Administrative Assistant

    Pace Car Rental · 2023 — 2024
    Efficiently managed over 20 daily client calls and emails addressing inquiries. Coordinated booking, schedule, and customer service requests. Organized documentation systems to maintain clarity and efficiency. Contributed to workflow improvements.
  • Records Management Clerk

    Department of Home Affairs · 2022 — 2023
    Oversaw the maintenance of records within document management systems. Ensured the accuracy of filing, retrieval, and archiving processes. Supported adherence to records policies. Enhanced organization and accessibility of documents.

Skills & Expertise

Education

  • BCOM Honours in Information Management
    University of Johannesburg · — — 2021
  • BA Public Management and Governance
    University of Johannesburg · — — 2017
  • National Senior Certificate
    Marude Secondary School · — — 2013

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