Luzmerli R.

Luzmerli G. is a dedicated professional with a strong service orientation, focused on proactive problem-solving and customer satisfaction. Her expertise in assertive communication and active listening enables her to quickly identify customer needs and offer effective solutions. She has demonstrated resilience and adaptability in managing complex situations under pressure while maintaining a professional demeanor. At Amov International in the Finance Department from October 2024 to March 2026, she handled financial transactions with precision, ensuring immediate account status updates for clients. Luzmerli's credentials include certifications in customer service protocol, anti-money laundering prevention, corporate sustainability, information security, digital transformation, and ethics, all from Capacítate Carso. Her bilingual capabilities enhance her ability to navigate diverse work environments effectively.