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Luzolo M. — Mid-Level Logistics Coordinator from Kenya

Luzolo M.

Mid-Level Logistics Coordinator

Kenya 2-3 years
Open to offersNew to Platform
Languages
EnglishFrench
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About

Luzolo M. is an experienced Track and Trace Logistics Coordinator in the logistics and petroleum industries, overseeing smooth shipment operations for petroleum trailers between Kenya and Congo with Puma Oil and Logistics. He has co-founded Horis Delivery in Nairobi, managing order centers, coordinating drivers and riders, and ensuring product shipments. Luzolo's background spans media as a sound editor at B-One TV, customer experience at Burn Manufacturing as a French, English, and Lingala C.X agent, and property management with Friend’s Property in India, assisting international students in securing housing. He leverages strong proficiency in Microsoft Excel, Ameyo and Nexus software, and multilingual communication to perform data entry, reporting, GPS tracking, and client support. Luzolo holds a bachelor’s degree in Community Development from Daystar University and a diploma in computer networking from New Horizons Computer Learning Centers.

Experience

  • Track and Trace Logistics Coordinator

    Puma Oil and Logistics · 2025 — Present
    Ensured the smooth shipment of petroleum trailers from Kenya to Vurra Congo DRC, handling vehicle clearance at borders and monitoring trailer movement through GPS, calls, and messages with drivers.

  • French, English and Lingala C.X agent (Customer Experience Agent)

    Burn Manufacturing · 2025 — Present
    Managed both outbound and inbound calls, performed data entry for clients, and wrote as well as updated reports or notes related to various calls, utilizing Ameyo, Nexus, and Microsoft Excel.

  • Co-founder of Horis Delivery

    Horis Delivery · 2020 — Present
    Oversaw the order center for goods, coordinated activities of moto riders and drivers, and facilitated product shipments. Collaborated with businesses and individuals while adhering to instructions to streamline operations.

  • Secretary and treasury

    Daystar University · 2019 — Present
    Served the Congolese community by managing financial activities, organizing events, and updating members through social media and other communication methods. Developed operational strategies that were implemented successfully.

  • Call center agent

    Lingual Consultancy · 2013 — Present
    Acted as a French voice translator, responsible for contacting French clients and maintaining the client database with updates in Excel.

  • Agent

    Friend’s Property · 2013 — Present
    Facilitated accommodation for international students from various countries in New Delhi, focusing on understanding clients’ requirements to meet their housing needs effectively.

  • Sound Editor and Radio Production

    B-One TV · 2010 — Present
    Contributed to the radio production of 'Tapis rouge' and created audio content by recording and editing sounds for mid-day and evening news broadcasts.

Skills & Expertise

Call CenterComplianceNotion ConsultantData AnalystCustomer Service and Admin Support

Education

  • Bachelor degree in Community Development
    Daystar University · — — 2026
  • diploma in computer networking
    New Horizons computer learning centers · — — 2013
  • school certificate in Electronics
    Institute Technic of Gombe · — — 2009

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