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LUZVIMINDA — Senior Operations and Business Manager from Philippines

LUZVIMINDA

Senior Operations and Business Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Luzviminda G. is a seasoned Operations and Business Manager with extensive experience in the travel and hotel sectors. As the General Manager at Bloomstar Travel & Tours since July 2013, she has led the company's strategic operations and daily execution, handling over 50 group clients and building strategic partnerships at international B2B events. Luzviminda's proficiency in project management and cross-functional coordination has been instrumental in winning competitive bids for three consecutive years. Previously, she served as Operations Manager at Real Development Company, providing executive support and ensuring smooth workflow execution. Her career started in customer service, sales, and insurance underwriting at Insular Life Assurance Company Ltd. Luzviminda holds a Bachelor of Science in Chemical Engineering from the University of Manila. Her career is marked by her capability to optimize processes and deliver high-quality service consistency across diverse business functions.

Experience

  • General Manager

    Bloomstar Travel & Tours · 2013 — Present
    Oversaw comprehensive business operations, strategy, and daily functions for a full-service travel agency. Managed over 50 group clients and supplier partnerships, ensuring effective service delivery. Coordinated intricate travel projects, including corporate and international bookings. Enhanced operational workflows for increased efficiency and service consistency. Represented the company at local and international B2B events, fostering strategic partnerships. Achieved success in winning competitive bids for three consecutive years.

  • Operations Manager / Executive Support

    Real Development Company/ Concepcion Group of Companies - Days Hotel · 2003 — 2013
    Oversaw daily operations, scheduling, and administrative tasks. Provided executive support to leadership, including report management and coordination of priorities. Ensured effective workflow execution across teams and departments while maintaining high standards in client communication and service delivery. Managed multiple deadlines with accuracy and efficiency.

  • Customer Service/Sales / Insurance Underwriting

    Insular Life Assurance Company Ltd., Inc. · 1992 — 2003
    Addressed client inquiries, concerns, and service requests with professionalism. Evaluated risk and processed underwriting requirements accurately. Supported sales efforts by cultivating client trust and sustaining long-term relationships.

Skills & Expertise

DaVinci ResolveFlutter DeveloperExcel ExpertCopywritingSalesCalendar ManagementData AnalystBrand Manager

Education

  • Bachelor of Science in Chemical Engineering
    The University of Manila