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Lydia R. — Mid-Level Accounting Specialist from Philippines

Lydia R.

Mid-Level Accounting Specialist

Philippines 6+ years
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About

Lydia R. is a dedicated professional with a background in financial and administrative operations, having worked across diverse industries including hospitality, cryptocurrency, and retail. As an Accounts Assistant at Calton Living Ltd, she confirmed guest reservations, updated financial documents, and managed payment reconciliations using platforms like Xero and ElinaPMS. She demonstrated her ability to streamline processes and enhance cash flow efficiency. Transitioning to a Customer Support Manager role for an American cryptotrader and YouTuber, Lydia managed client communication, supervised a support team, and spearheaded branding projects leveraging tools such as Asana and Meta Business Suite. Previously, as an Executive Assistant & Recruiter for a retail chain owner in Texas, USA, she monitored surveillance systems, conducted recruitment, training, and performance evaluation, showcasing skills in risk mitigation and employee management using tools like CMS and iVMS. Lydia holds a Master of Arts in Literature and dual bachelor’s degrees in Anthropology and Management, reflecting her diverse educational background.

Experience

  • Accounts Assistant

    Calton Living Ltd · 2020 — 2025
    Utilized Elinapms.com to confirm guest reservations and generate invoices. Updated weekly cash flow documents and the company's monthly profit per property. Processed invoices on Xero and reconciled payments from Booking.com and Airbnb. Streamlined payment processing to enhance cash flow and managed billing processes to ensure precise guest invoicing.
  • Customer Support Manager

    American Cryptotrader and YouTuber · 2017 — 2020
    Handled email communications and managed calendars. Created reports, documents, and presentations while facilitating interactions between the CEO and stakeholders. Trained five customer support team members and supervised their activities. Posted content on platforms such as Instagram and Facebook, sent newsletters, and resolved escalation matters, including PayPal disputes. Supported merchandise branding initiatives and conducted research tasks.
  • Executive Assistant & Recruiter

    Retail Chain Owner based in Texas, USA · 2014 — 2017
    Monitored 30-35 surveillance cameras within the business. Engaged in risk mitigation by assessing employee performance. Encoded invoices, EFTs, and generated back-office reports. Recruited 25 individuals for surveillance positions and trained 20 members of the surveillance team while evaluating their performance. Led weekly reporting sessions and provided updates on projects.

Skills & Expertise

Education

  • Master of Arts in Literature
    University of the Philippines · 2016 — 2020
  • Bachelor of Arts in Anthropology
    University of the Philippines · 2008 — 2011
  • Bachelor of Science in Management
    University of the Philippines · 2008 — 2011

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