Data Analyst / Customer Support
Actively lookingNew to PlatformLyka G. is an experienced Data Analyst based in Mandaluyong City, Philippines. She has a strong background in telecommunications, having worked at Acestar Telecoms Hong Kong Ltd. from August 2022 to April 2026. In her role, she was responsible for monitoring traffic calls, processing confidential data, and managing billing processes. Lyka excelled in data management by gathering customer and vendor information, developing reports and analysis, and ensuring organized data encoding. Her technical skills include proficiency in Microsoft Excel, Rsm, Billcall, Sansay, and Jerasoft. Prior to her analyst role, she provided essential customer support from April 2022 to August 2022, leveraging her troubleshooting skills and adept use of technologies like Mirta, MicroSip, and Eyebeam to address customer inquiries effectively. Lyka's educational background in Information Technology from Zamboanga Peninsula Polytechnic State University supports her strong analytical and technological capabilities, making her a valuable asset in data-driven environments.
Sign in as an employer to save this profile or invite LYKA G. to a job.
Sign in as an employer