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Lynon M. — Senior IT Systems Administrator from South Africa

Lynon M.

Senior IT Systems Administrator

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Lynon M. is a seasoned IT Systems Administrator based in Johannesburg, South Africa, with over 14 years of extensive experience in the IT sector. With expertise in Data/System Analysis and Network Designing, he has a strong track record in managing IT infrastructures and networks. Currently serving at Weg Africa, Lynon oversees the IT Service Desk, resolving hardware and software issues while ensuring the smooth operation of network applications. Previously, at the Pan-African Parliament, he provided IT support to MPs for seamless connectivity and conferencing. His role at Alfeco Holdings involved critical tasks in the Southern Africa metals industry, where he administered Windows Server systems and network security. Lynon's technical proficiency includes Active Directory and Exchange Server management, firewall configurations, and backup solutions. His commitment to excellence is reflected in his recognized certifications such as Microsoft Certified Technology Specialist and ITIL Foundation Certificate in IT Service Management.

Experience

  • IT Administrator

    Weg Africa · 2025 — Present
    Handled incoming IT support calls and logged them into the IT Service Desk. Managed IT support emails and directed them to the relevant support queue, escalating requests when necessary. Troubleshot and resolved issues related to hardware, connectivity, printers, and software. Conducted technology training for new users and provided end-user support. Monitored systems for viruses and unauthorized software.
  • IT Support Serve

    Pan-African Parliament · 2025 — 2025
    Provided IT assistance in the Parliament Main chamber and boardrooms, focusing on Wi-Fi connectivity and support for Zoom or Teams applications. Assisted MPs with laptop issues and supported conferencing speaker systems. Offered internal support to the Parliament offices' administrator onsite.
  • IT Systems Administrator 2nd & 3rd Support

    Alfeco Holdings Group · 2023 — 2024
    Delivered desktop support for hardware and software, including troubleshooting printers, faxes, and scanners. Managed mail server administration, Exchange Server 2010/13, and cloud mail solutions like Office 365. Conducted networking tasks involving WAN/LAN connections and VPN issues, alongside firewall setups.
  • Onsite IT Engineer

    Multi IT and Telephony Solutions · 2023 — 2023
    Executed desktop support tasks including troubleshooting hardware and software issues. Managed WAN/LAN connections, VPN troubleshooting, and mail server administration. Provided global administration for Office 365 and supported the setup of various email hygiene systems.
  • IT Systems Administrator 1st 2nd 3rd Support/Acting IT Manager

    Temi Construction · 2022 — 2023
    Managed IT systems, overseeing operations and performance assessments. Developed and implemented systems, policies, and procedures to enhance data security and network access. Conducted audits of systems, identified issues, and applied strategic solutions.
  • IT Systems Engineer

    BCX Integr8 IT Group (Pty) Ltd · 2018 — 2022
    Offered 2nd and 3rd line support while managing Mimecast Unified Email Management deployments. Handled operational support, ensuring incident resolution within defined service levels and providing telephonic support to clients. Managed Office 365 engagements and conducted deployments.
  • Service Desk Analyst (Remote Support)

    Dimension Data Pty Ltd · 2014 — 2016
    Delivered first-line support, managing incident dispatch and remote assistance focusing on Active Directory and messaging. Specialized in Windows Exchange 2010 administration and configured security groups within Active Directory.
  • IT Technician

    Imperial Group - Auto Pedigree · 2011 — 2014
    Provided first-line desktop support, addressing hardware and software issues, and troubleshooting network connections. Managed Windows server and email administration tasks.
  • Junior IT Technician

    Imvotech Technologies n Systems · 2006 — 2008
    Participated in project work for preventative maintenance, handling desktop PC updates and antivirus troubleshooting. Supported VoIP switch installation and fiber optic cable installation as part of various subcontracts.
  • Systems IT Systems Administrator 1st 2nd 3rd Support

    Xpand IT
    Provided desktop support and managed hardware and software issues, including mail server administration and support for Mimecast hygiene systems. Assisted junior technicians with complex troubleshooting and managed WAN/LAN connections.

Skills & Expertise

Education

  • High School Certificate
    WITS Tutorial College · — — 2005

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