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Ma V. — Junior Social Media Specialist from Philippines

Ma V.

Junior Social Media Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Vanessa D. is a skilled professional with a comprehensive background in customer service and social media consultancy, currently employed as a Content Moderator at TaskUS Batangas since February 2024. Her role involves meticulous evaluation and monitoring of user-generated content to enhance data quality through insightful annotations. Previously, Vanessa excelled as a Social Media Consultant at IGT Philippines, Inc., where she adeptly handled booking inquiries via various social media platforms. Her proficiency extends to roles such as a Finance Associate at Batangas Eastern Academy and a Passenger Services Agent with Emirates Airlines, showcasing her versatility across the travel and financial sectors. Vanessa holds a Bachelor of Science degree in Tourism Management from the Polytechnic University of the Philippines and is well-versed in GDS & Amadeus systems, Salesforce, and Microsoft Office. Her practical experience and technical skills make her a valuable asset within any organization.

Experience

  • Content Moderator

    TaskUS Batangas · 2024 — Present
    Reviewed and monitored user-generated content, creating annotations to provide context and meaning to raw data.
  • Social Media Consultant

    IGT Philippines, Inc. · 2021 — 2024
    Assisted passengers with inquiries regarding their bookings via various social media channels.
  • Finance Associate

    Batangas Eastern Academy · 2018 — 2019
    Collected payments of monthly fees, prepared Statements of Accounts, drafted checks for collection, and balanced daily cash transactions.
  • Passenger Services Agent

    Emirates Airlines · 2015 — 2017
    Delivered customer service by checking and handling bags and tickets, assisting with flight bookings, and facilitating boarding processes.
  • Marketing Staff

    E-Plus Stationery, Inc. · 2014 — 2015
    Addressed inquiries related to orders, supplies, and deliveries.

Skills & Expertise

Education

  • Bachelor of Science in Tourism Management
    Polytechnic University of the Philippines · 2012 — 2014

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