Ma C.

Ma. Cristina T. is a highly organized Virtual Assistant with professional experience in the medical and legal industries. At Optimal Health Network, she served as a Medical Virtual Assistant, where her responsibilities included Electronic Health Records (EHR) management, patient outreach via detailed calls to assess symptoms and pain levels, insurance verification, and physician handoff for further action. During her tenure at GSD Philippines as a Legal Intake Specialist, Cristina handled client communication, conducted symptom and product history assessments, gathered supporting evidence, and efficiently managed case file transfers. Her expertise across diverse platforms is backed by certifications in Medical Virtual Assistance, Medical Coding, and Medical Transcription, along with fluency in English and Tagalog.