Ma E.
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About
Esmeralda E. is an experienced professional with a background in the education and hospitality industries. She earned a Bachelor of Science in Secondary Education from Cebu Technological University in 2015 and began her career at Canduman Elementary School in Mandaue City. She later transitioned into hospitality, working as a Waitress (2016–2017) where she was responsible for servicing guests efficiently and maintaining a welcoming environment. As a Barista (Team Leader) from 2017 to 2021, Esmeralda managed beverage preparation, food orders, cash register operations, and inventory stocking. Most recently, in 2023–2025, she served as a Receptionist/Service professional, handling visitor reception, call management, and mail sorting. Esmeralda’s history demonstrates proficiency in time management, negotiation, and communication skills within academic and customer service settings.
Experience
RECEPTIONIST/SERVICE
null · 2017 — 2021Greeted and welcomed visitors at the front desk, directing and announcing them appropriately. Managed incoming phone calls by answering, screening, and forwarding them, as well as sorting and receiving daily mail.BARISTA (Team leader)
null · 2016 — 2017Led the team in preparing quality beverages, primarily specialty hot drinks, and handled food orders. Managed cash register operations and maintained cleanliness and stock levels in the store.WAITRESS
Canduman Elementary School · 2005 — 2010Provided friendly and efficient service to guests, ensuring a clean and safe work environment. Focused on making guests feel welcome and comfortable.
Skills & Expertise
Education
- Bachelor of Science in Secondary EducationCebu Technological University · — — 2015
- High SchoolCanduman National High School · 2010 — 2014
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