Ma B.
Mid-Level Go High-Level Specialist and Project Manager
Open to offersNew to PlatformAbout
Bianca A. is an experienced GoHighLevel Specialist and Project Manager with a track record in e-commerce, marketing, and financial services. She has managed product listings and order fulfillment for Amazon, Lowe's, Home Depot, and eBay, implementing SEO optimization and executing email marketing campaigns in the water products industry. At Level 9 Virtual and Farm Digital, she led automation using the GHL platform, trained teams, and maintained digital portfolios in digital marketing agencies. Bianca supported onboarding, created SOPs, supervised VAs, and built sales funnels for diverse clients. With Wilde Story Marketing, she advanced to Operations Manager, overseeing project and account management, email marketing, and reactivation campaigns. Most recently, she specialized in retirement and annuity solutions, managing CRM automation and compliance for financial services. She holds a Bachelor’s degree in Foreign Service from New Era University.
Experience
GHL Automation Specialist and Promoted to Account and Operations Manager
Wilde Story Marketing · 2019 — 2024Oversaw project organization for all accounts, ensuring smooth workflow and on-time completion. Maintained support for GHL snapshots and integrations, providing ongoing technical assistance. Created graphics and developed email content for flash sales to enhance engagement. Managed the client onboarding process, facilitating transitions for new clients and medical professionals. Updated and maintained Standard Operating Procedures (SOPs) to enhance operational efficiency. Ensured effective account management to meet client needs. Implemented reactivation campaigns to engage inactive clients and conducted reputation campaigns to enhance public perception.GHL Expert – Retirement Plan & Annuity Solutions
Anuuity Cases Now · 2024 — PresentConfigured and managed the GoHighLevel platform, ensuring its effective use for lead capture and client engagement. Designed lead capture forms, landing pages, and sales funnels specific to the retirement planning and annuity markets. Developed automated communication sequences to educate clients on retirement plans and maintained follow-up strategies for improved engagement. Monitored key metrics such as lead conversion and client retention, utilizing insights to inform decisions and optimize campaigns. Collaborated with the product development team to manage retirement products and ensured compliance with industry regulations.Go, High-Level Specialist
Farm Digital · 2019 — 2019Delivered comprehensive support for the Go High-Level platform, resolving technical and functional client issues. Designed and developed customized sales funnels and websites. Facilitated onboarding for new clients to ensure a seamless transition. Created and managed snapshots within Go High Level to streamline project execution. Authored effective email sequences to support marketing campaigns and established Standard Operating Procedures (SOP) to standardize processes. Supervised the work of virtual assistants to meet project deadlines.Product Listings and E-Commerce Specialist
Top Ten Water · 2017 — 2018Managed product listings across major e-commerce platforms like Amazon, Lowe's, and Home Depot. Conducted extensive market research to assess leading water-related products. Implemented basic SEO strategies to boost product visibility and rankings. Handled order processing and fulfillment for eBay and Home Depot. Developed and executed email marketing campaigns aimed at engaging customers and driving sales.Automation Specialist and Project Manager
Level 9 Virtual · 2018 — 2018Developed and supported automation processes using the GHL (Go High Level) platform. Trained and managed high-level team members to ensure optimal operations and project completion. Established and optimized client ad accounts in Facebook's Business Manager. Maintained a digital portfolio to showcase work and achievements. Oversaw social media management, focusing on content strategy and execution. Coordinated with clients on content approval and edits while managing meeting schedules to facilitate timely project progress.
Skills & Expertise
Education
- Bachelor of Arts and Science major in Foreign ServiceNEW ERA UNIVERSITY · 2013 — 2017
- High school DiplomaST.JOSEPH SCHOOL OF FAIRVIEW · 2009 — 2013
Interested in this professional?
Sign in as an employer to save this profile or invite Ma B. to a job.
Sign in as an employer