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Ma R. — Mid-Level Executive Assistant from Philippines

Ma R.

Mid-Level Executive Assistant

Philippines 3-6 years 10 - 12 USD per hour
Open to offersNew to Platform
Languages
English
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About

Ma. Roscel R., an accomplished Executive Assistant and IT professional from Quezon City, Philippines, specializes in enhancing administrative processes for increased accuracy and efficiency. Her tenure at Fasold Global Consulting and Orgo On Demand highlights her capability in providing high-level administrative support and project management, alongside proficient social media management tasks. Her experience spans human resources roles, where she managed payroll processing and onboarding at MD Solutions+. With a background in Information Technology from La Consolacion College, she has honed expertise in technical support, resolving software issues at companies like Samsung and Quickbooks. Her tech-savvy skills include adept use of tools such as Microsoft Office 365, Photoshop CS6, WordPress, and Salesforce, ensuring exceptional customer service and technical problem-solving. Roscel is C2 Proficient in English according to the EF Standard English Test.

Why hire me

I'm more than a Virtual Assistant—I become a true partner in the business. I don't simply complete tasks; I take ownership of my work and approach every responsibility with the mindset that your success is my success. That perspective drives me to think proactively, solve problems quickly, and make decisions that create real value. In fast-paced environments, I thrive under pressure, adapt quickly, and always look for solutions rather than waiting for instructions.

Experience

  • EXECUTIVE ASSISTANT

    Fasold Global Consulting · 2024 — 2026
    Provided high-level administrative support, including project management. Created and posted engaging content and managed schedules for social media platforms.

  • SENIOR HR MANAGER

    Orgo On Demand · 2024 — 2024
    Ensured accurate payroll processing and compliance with regulations. Managed the onboarding process for new employees and maintained confidential employee records in line with legal standards.

  • HR ADMIN ASSISTANT

    MD Solutions+ · 2020 — 2023
    Assisted with various HR tasks, including scheduling, maintaining records, and addressing employee inquiries. Supported the onboarding of new hires and ensured paperwork completion. Organized and maintained employee files to ensure compliance with policies.

  • TECHNICAL SUPPORT PROFESSIONAL

    Quickbooks - Convergys · 2018 — 2019
    Diagnosed and resolved software issues for end-users. Provided technical support and guidance via phone, email, or chat. Assisted users with payroll setup, processing, and troubleshooting of QuickBooks.

  • TECHNICAL SUPPORT PROFESSIONAL

    Samsung - Transcom · 2017 — 2018
    Delivered troubleshooting and technical assistance for Samsung handheld devices, addressing hardware and software issues. Managed and oversaw the service repair process, ensuring timely device repairs.

  • CUSTOMER SERVICE REPRESENTATIVE

    Turbo Tax - Concentrix · 2015 — 2016
    Addressed customer inquiries and resolved issues, ensuring satisfaction. Provided assistance with tax-related questions without giving specific advice.

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