Ma C.

Ma. Cristina G. is an experienced administrative professional with a background in customer service, lead generation, and virtual assistance, specializing in the healthcare technology, business process outsourcing, and research industries. As a Lead Generator Specialist at CRISALIX SA, she focused on prospecting and compiling new business leads, and previously served as an Admin/VA at JBERMAS’ Virtual Assistance and Services, where she oversaw daily office operations, managed digital and paper records, and ensured effective administrative processes. Her tenure at TECHMAHINDRA LTD as a Team Leader involved supervising teams, handling inbound and outbound customer interactions, providing escalation support, and managing social media communications. Ma. Cristina G. possesses advanced MS Office Application expertise, excels in Google Drive and spreadsheets, and has proven skills in chat support, delivering solutions and assisting clients via live chat and email in both remote and onsite capacities.