Ma T.
Mid-Level Travel Sales and Marketing Executive
Open to offersNew to PlatformAbout
Ma. Theresa F. is a seasoned Sales and Marketing Executive with extensive experience in the travel and hospitality industry across the Philippines. Her background includes leadership roles at Inara, Siargao, where she managed reservations, developed sales strategies, and optimized revenue through coordinated promotional campaigns. At ATPI Travel Philippines Inc., she drove a 30% sales increase by executing targeted marketing initiatives and client management in the corporate travel domain, in addition to facilitating refund processes for clients and airlines. Her tenure at Pan Pacific Travel Corporation focused on inbound corporate sales, quota achievement, and market research, while as Office Manager at Escobar Travel and Tours Corporation, she handled office administration and event coordination. Ma. Theresa F. holds a bachelor’s degree in Hotel and Restaurant Management from Penn Foster Career School and brings proven skills in reservations management, digital marketing, customer relationship management, and revenue optimization to every role within the travel and hospitality sectors.
Experience
Sales and Reservations Officer
INARA, SIARGAO · 2024 — 2026Manage guest bookings and optimize revenue through strategic sales initiatives while maintaining high standards of customer service. Coordinate with various departments to ensure an excellent guest experience and verify payments, contributing to the development and execution of promotional campaigns aimed at enhancing brand visibility.Sales and Marketing Executive
ATPI TRAVEL PHILIPPINES, INC. (Instone Philippines, Inc.) · 2020 — 2024Develop and implement sales and marketing strategies to promote travel services, which contributes to revenue growth and brand visibility. Engage with clients to build relationships and understand their travel needs while conducting market research to adapt sales approaches and executing marketing campaigns across various channels.Refund Associate to Clients and Airlines
ATPI TRAVEL PHILIPPINES, INC. (Instone Philippines, Inc.) · 2020 — 2021Facilitate and manage refund processes for clients and airlines by processing refund requests and collaborating with clients and airline representatives. Ensure timely resolution of refund-related issues while providing excellent customer service throughout the process.Corporate Sales - Inbound
PAN PACIFIC TRAVEL CORPORATION · 2018 — 2020Engage with inbound corporate clients to understand their travel requirements while leveraging product knowledge to deliver tailored solutions. Maintain accurate sales presentations and consistently meet sales quotas while participating in market research and analyzing customer feedback for improvement.Office Manager
ESCOBAR TRAVEL AND TOURS CORPORATION · 2016 — 2018Ensure smooth operation of office tasks, including managing schedules, coordinating meetings, and overseeing document management. Foster effective communication between departments and handle client interactions to maintain high levels of customer satisfaction.Accounting Inventory Clerk
LORELAND FARM RESORT / LORELAND CATERING SERVICES · 2012 — 2016Maintain organized financial records by accurately recording transactions and managing inventory levels to avoid shortages. Prepare financial reports for management review and collaborate with other departments to gather necessary inventory information.Travel Consultant
SARAP MAGBIYAHE TRAVEL AND TOURS · 2011 — 2012Assist clients in designing personalized travel itineraries while maintaining current knowledge of travel destinations and services. Manage the booking process, helping clients with necessary travel documentation, and addressing any issues that arise during travel.Sales Clerk
SM MEGAMALL DEPARTMENT STORE · 2007 — 2010Facilitate customer transactions by assisting patrons in product selection and providing product information. Maintain sales area organization and inventory monitoring, while also handling returns and customer inquiries to enhance the shopping experience.
Skills & Expertise
Education
- Bachelor's Degree in Hotel and Restaurant ManagementPenn Foster Career School · 2007 — 2008
- High SchoolThompson Education Direct · 2003 — 2004
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