Kristine C.
Junior eCommerce Customer Service Specialist
Open to offersNew to PlatformAbout
Kristine C. is a highly dedicated Customer Service and Virtual Assistant Specialist with over four years of remote experience. She has consistently delivered exceptional customer support through email, chat, and phone in the fast-paced eCommerce and customer service sectors. Her expertise lies in order management, tracking, and coordination of shipping processes, ensuring efficient handling of returns and refunds. With a strong background in data entry and product listing, Kristine has maintained accurate records to support eCommerce operations effectively. From 2019 to 2022, she operated as a freelance data entry specialist, honing her skills in accurate data management, product research, and maintaining digital records. Her adaptability and proficiency in remote work have been crucial to her success in maintaining high service quality. Kristine's educational background includes studies in Hotel and Restaurant Management at Centro Escolar University, and she holds a certification in Basic Occupational Safety and Health Training.
Why hire me
Employers should hire me because I am dependable, detail-oriented, and eager to learn. With over four years of remote customer support experience, I have developed strong communication, organizational, and problem-solving skills. I work well independently, adapt quickly to new tasks, and am committed to delivering accurate, high-quality results while providing excellent service.
Experience
Customer Service & Virtual Assistant Specialist
GigCX · 2022 — PresentProvided customer and order support through chat and voice for restaurant brands. Assisted with order placement, inquiries, and issue resolution while maintaining accurate records in a remote setting.Freelance Data Entry Specialist
Remote · 2019 — 2022Entered, updated, and maintained accurate data in spreadsheets and online systems. Reviewed information for accuracy, organized digital records, and managed product listings while adhering to deadlines.eCommerce Virtual Assistant
BgVa · 2017 — 2018Managed customer inquiries concerning orders, shipping, returns, and refunds via email and chat. Monitored order status, coordinated with couriers, and ensured timely issue resolution.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementCentro Escolar University
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